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  Right of Return

Cancellation
Right of Revocation for Consumers in Distance Sales Withdrawal

You can cancel your contract within 14 days without stating reasons in writing (eg letter, fax, e-mail) or - if you are given the matter before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as our obligation according to § 312 g paragraph 1 sentence 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:

Gisela Asseraf-Schulz and Thomas Schulz GBR;

Püscheldorf 16

D - 91238 Offenhausen

tel: 09158 928390

info (at) artunddelikat.com

consequences of Withdrawal

In the case of an effective cancellation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back or give us the received performance as well as uses (eg benefits of use) or partially or only in a deteriorated condition, you have to pay us compensation. For the deterioration of the thing and for drawn uses, you only have to pay compensation if the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the functioning. The term "testing the properties and the mode of operation" refers to the testing and testing of the respective goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 euros or if you with a higher price of the thing at the time of the revocation still not the consideration or a contractually agreed partial payment. Otherwise, the return is free for you. Non-parcels are picked up at your place. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.


If a problem occurs that you can not agree with, you can contact us here

http://ec.europa.eu/consumers/odr/

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Mittwoch, 22 Mai 2019             2568454 Accesses since Dienstag, 12 Februar 2013
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